FAQS

Soother is a unique relaxation and creative arts center dedicated to providing a tranquil space for individuals to unwind, explore their creativity, and learn new skills. We offer a range of classes and workshops designed to promote relaxation, self-expression, and personal growth.

Booking a class at Soother is easy! Simply browse through our classes on our website. Choose the class that interests you and follow the prompts to secure your spot and make the payment online. Please enter additional information in the order note section and if you have any questions or need assistance, feel free to reach out to our customer support team.

Absolutely! Our classes are designed to be beginner-friendly, welcoming individuals with no prior experience. Our experienced instructors provide step-by-step guidance and support, ensuring that everyone can participate and enjoy the class, regardless of their skill level.

For most of our classes, all the necessary materials and tools are provided. However, for certain classes such as pottery or acrylic pouring, we recommend wearing comfortable clothing that you don’t mind getting a little messy. Additionally, feel free to bring any specific materials or references that you would like to incorporate into your artwork.

In general, we provide all the materials and equipment needed for our classes. However, if you have a specific tool or material that you prefer to use, you are welcome to bring it along. Just let our instructors know in advance so they can accommodate your request.

Yes, we do! Soother is an ideal venue for private events, team building activities, parties, and special occasions. Whether you’re celebrating a birthday, hosting a corporate event, or planning a bridal shower, we can customize a package to suit your needs at a location of your choice as well. Please contact our team for more information and to discuss the details of your event.

At Soother, your safety and well-being are our top priorities. We follow strict health and safety protocols to ensure a clean and sanitized environment. Additionally, our instructors are trained to provide guidance on proper handling of tools and materials to ensure a safe and enjoyable experience.

We understand that plans can change, so we offer a flexible cancellation policy. If you need to cancel or reschedule your class, please notify us at least 24 hours in advance, and we will be happy to accommodate your request. However, cancellations made within 24 hours of the class start time may be subject to a cancellation fee.

Yes! We offer gift vouchers that make perfect presents for friends and loved ones. You can contact our team for assistance.

Absolutely! We encourage you to explore different classes and discover new interests. You can attend as many classes as you like and broaden your creative horizons.

We offer classes suitable for various age groups. Some classes may have age restrictions, so please check the class details or contact our team for more information.

We provide complimentary water or other beverages and light snacks during classes to keep you hydrated and energized. However, please note that specific dietary restrictions may not be accommodated, so we recommend bringing any preferred snacks or beverages.

For the comfort and safety of all participants, we kindly request that only registered participants attend the classes. Observers may be distracting and limit the space available for others.

While we strive to accommodate preferences, the availability of specific instructors may vary. Rest assured that all our instructors are experienced and skilled, providing excellent guidance and support.

No, you do not need to have any specific artistic talent to participate in our classes. Our instructors are experienced in working with individuals of all skill levels, including beginners. Our classes are designed to be inclusive and enjoyable for everyone, regardless of their artistic background. Whether you’re a seasoned artist or trying something new, our instructors will provide guidance and support to help you create something beautiful.

We greatly value your feedback! You can share your experience and provide feedback through our website’s contact form or by reaching out to our customer support team. We appreciate your input as we continuously strive to improve our services.